Thank you for considering us to help you with your financial needs. To start your journey with us, proceed to Google Play or Apple Store and search for zukì. Download the app and register your complete details to create an account.

If you are an existing SB Finance customer, but new to our mobile loan application, you will need to download zukì from Google Play or Apple Store, and register using the mobile number that you have registered before to SB Finance.

For us to serve you better, please contact our CUSTOMER SERVICE HOTLINE at (+632) 8887-9188 if you wish to change the mobile number registered with us.

Unfortunately, we do not support this at the moment.

Yes, you can change your M-Pin after you have set it up. Just navigate and look for “More” and click “Update PIN”, and you will be able to change it under your account profile.

Yes, you can change your mobile number or email address after you have set it up. Just navigate and look for “More” and click “Update Contact Details”, and you will be able to change it under your account profile.

Yes, upon successfully linking your mobile number with your SB Finance account, you will be able to view the existing loans on the mobile application. If you have changed your mobile number or email address, please refer to question 3 before registering a mobile account. 

Yes, you can! We support 21 different ID types as follows:

After a successful Hooloogan application, you can visit any of our partner merchants to use your new credit line to finance your purchases. At the merchant, approach any cashier to request for a unique Cashier’s QR code or input the cashier’s ID, then choose the product you wish to finance with your Hooloogan cash credit line. 

Useful tip: Look out for any promotions or 0% installment plans!

During the MotorsikLOAN application process, you would be requested to input a referral code. If your agent serving you is tied to any MotorsikLOAN dealers, the mobile application will automatically retrieve the list of available MotorsikLOAN products for your selection. 

Alternatively, you can manually search for a desired MotorsikLOAN dealer via our name search function. Use the provided dealer address to ensure you have chosen the right dealer!  

We approve the maximum loan amount based on the income documents that you have submitted. Should you wish for a higher loan limit, you may send a request to our customer service and provide the additional documents needed to support the request, which will be subject for approval.    

Return to approved application, navigate to “view or edit” appointment.

Please reach out to us if you would like to opt-out of marketing notifications.

Select an existing loan follow the following steps: 

1. On the account details page, navigate to “Early settlement” tab. 
2. Here you will be informed of the outstanding payment due as of date of enquiry. Once a payment has been made, this will be reflected under “Over payment”.
3. Click “Payment Made”

Minimum amount that you can avail is PhP30,000 and maximum is Php 2,000,000.00. Loan amount will be based on credit evaluation and income documents submitted.

You have the option to pay the loan amount for: 12, 18, 24 and 36 months.

  Estimated APR at 36 months is                39.43%

You will receive a notification from zukì app regarding your loan releasing schedule, and an authorized SB Finance representative will contact you to confirm your schedule. You may also contact our Customer Service hotline at 02-8887-9188 or send an email at SalesSupport@sbfinance.com.ph

Loan proceeds will be credited to your preferred bank via PesoNet or InstaPay.

If you have a cancelled credit card from any bank, please get the necessary clearance before applying for a personal loan to ensure the smooth processing of your application.

Yes, you can pre-terminate the loan but there will be a processing fee of Php 2,500 (based on PN) shall be applied to your account.

You can re-avail your personal loan as long as you have already paid at least half of your original loan term, and there has been no record of missed payments. Example: Original loan term is for 12 months and you have already paid your amortizations for 6 months already, you can apply for re-availment. Upon booking, your previous loan balance will be deducted from the proceeds of your new loan.

Borrower cannot avail two separate loans at the same time. At least half of the term for the existing loan must be paid off first before they can apply for another loan.

It is an secured loan that is based on client’s submission of original copy of OR/CR.

No. We will only safekeep the client’s ORCR and release it once the loan gets fully paid.

Car4Cash can be offered to both employed and self-employed individuals (aged 21-65 years old) who presently own a car for at least six months.

Refer to vehicle qualifications here.

• Employed individuals
  • For Metro Manila: P15,000
  • For outside Metro Manila: P12,000
• Self-employed individuals: Minimum gross monthly income of P60,000

They may apply through our zukì app, Security Bank branches, and SB Finance authorized sales agents.

The basis of the loan shall be the appraised value of the car. Maximum loan amount is 80% of the appraised value

• Minimum P100,000.00
• Maximum P2,000,000.00

12, 18, 24, 36, 48 months

The interest rate shall be based on the age of the car and chosen loan term.

*48 months applicable to loan amounts PhP500,000.00 and up only

5-7 banking days, if complete requirements are submitted to the branch or uploaded in the online application form and if applicant is verified without adverse findings.

It may be held at the SB Finance Hub, SBC branch or satellite office, residence of the client or any other location preferred by the client.

Loan proceeds will be credited to your preferred bank via PesoNet or InstaPay.

The clients can pay their loan OTC at any Security Bank branch or through our accredited payment channels nationwide.

Hooloogan offers a credit line that customers can use to purchase items at Hooloogan partner establishments through the Pay Hooloogan facility that customers can pay in easy installment terms.

Credit Line is key functionality of Hooloogan.  It provides customers the ability to use the line to purchase products at partner merchants as long as the amount is within their available Credit Line. The available Credit line is replenished whenever payments are made.  

Once your application is approved, there will be a notification sent to the zukì app and to your registered email. You may also contact our Customer Service Hotline at 02-8887-9188 or email zuki@sbfinance.com.ph

We can provide Credit Line starting from Php 10,000 up to Php 200,000, depending on your submitted income documents. And the minimum purchase amount for Pay Hooloogan is PhP5,000.

For Cash Hooloogan and Pay Hooloogan features, you have option to pay the loan amount for: 3, 6, 9, 12, 18, 24, 36 and 48 months.

  Estimated APR at 12 months is 70.26%

Pay Hooloogan is an in-store installment loan option in Hooloogan where you can go to SBF partner stores and use your available Hooloogan cash loan line when you checkout at the cashier via QR code.

You need to download the zukì app, go to Hooloogan and apply for a cash loan line.  Once approved, you can follow the following steps:

• Visit our partner stores,
• Choose your preferred product
• Open the zukì app and go to Hooloogan Product and Pay Hooloogan
• Scan QR code at the cashier and follow the instruction shown on the screen to complete the transaction, get your product and you’re good to go.

Statement Overview will be sent to you every month based on your billing date via email or you can access it via zukì application.

You may pay your loan via Auto-Debit Arrangement from your Savings Account or through our accredited payment channels nationwide.

Yes, you can pre-terminate the loan but there will be a processing fee of 5% of outstanding principal balance or P2,500 whichever is higher, shall be applied to your account.

Re-avail is one of Hooloogan’s key functionality, so you can re-avail loan(s) as long as you have available Credit Line in Hooloogan.

Yes, with Hooloogan product, you can avail loan(s) as many as you need as long as you have available Credit Line in Hooloogan.

You can easily access your loan detail via zukì mobile application by going to your Hooloogan account information.

In case you will not able to pay on the due date please immediately contact our 24-HOUR CUSTOMER SERVICE HOTLINE at (+632) 8887-9188 for advices.

MotorsikLOAN is a loan product offered to both employed and self-employed individuals who wish to acquire brand new or pre-owned motorcycle units through SB Finance.

Brand new motorcycles units will be purchased from the dealer partners and pre-owned motorcycle units shall come from the repossessed units of SB Finance.

For brand new motorcycle – to our partner dealers

For repossessed motorcycle – to SBF warehouses

Yes. The motorcycle is covered by a manufacturer’s warranty

1) Hassle-free loan application process;

2) Affordable monthly payments – interest rate for as low as 1.25%;

3) Easy documentary requirements

4) Fast processing (as fast as 2 hours)

For regular bikes (less than 200cc engine), TPL Insurance is required and it is a requirement in the LTO registration. For medium and high-end bikes (200cc and up), Comprehensive Insurance is required to be facilitated by SB Finance. Comprehensive Insurance fees are client’s expense.

Payment options can be done thru our partner payment channels.

SB Finance offers a convenient way for its customers by partnering with different payment channels nationwide for a hassle-free and convenient way of paying monthly amortizations.

Down payment shall be done at the partner dealer where you will release your motorcycle unit. An official receipt shall be issued for the DP.

No. However if you have a good credit standing based on our credit investigation, you may be entitled for a low-down payment.

Yes. The monthly amortization in the price catalogue is already net of rebates (assuming the client will pay on time). If the client did not pay on or before due date, additional PhP200 should be paid for regular bikes and additional PhP500 for pre-owned bikes.

For Regular Category Motorcycle – 12, 18, 24 and 36 month-term are available.

For High-end Category Motorcycle – 12, 18, 24, 30, 36 and 48 month-term are available.

Our payment centers are accepting payments even on weekends and holidays.

No, you cannot pay your loan amortization with a post-dated cheque.

Yes. If you miss your due date, you will pay late payment fee plus the amount of rebates that was removed from the amortization.

If everything is in order, the processing time shall take 2 – 8 Hours upon receiving the complete documentary requirements.

You may view the status of your loan application on zukì mobile app.

Yes, as long you’ve been here in the Philippines for at least one (1) year and you have all the complete identification and income documents.

Yes, as long you’ve been residing in the Philippines for at least one (1) year.

2 Valid IDs and Income Documents

Any of the government-issued IDs bearing a photo and/or two (2) secondary IDs.

If Employed:

•  1 month latest payslip, OR
•  Bank statement (last 3 months) or passbook, OR
•  Certificate of employment, OR
•  Employment Contract

If Self-Employed:

•  Latest Financial Statement
•  Business Permit (DTI, Mayor’s Permit, SEC, GIS, Barangay Business Permit etc.)
•  Latest Bank Statement
•  Copy of Land Title / Barangay Certification or Baragay Agrarian Refrom and Council Certification (BARC)
•  Trading Documents / Irrigation Receipts
•  Copy of Franchise, ORCR, Association membership certificate, Operators and Drivers Association ID and/or deed of sale in favor of applicant (For PUV)
•  TNVS Registration and/or latest 3 months transaction history (For TNVS)

For OFW Beneficiaries:

•  Latest 3 months bank statement
•  Latest 3 months remittance slip / Allotment contract
•  COE and/or Employment contract of OFW