Security Bank Payroll eSALAD

1. What is Employee Salary Advance (eSALAD)?

eSALAD is a digital loan facility that allows borrowers to advance their next salary in the fastest and most convenient way possible. It comes in a digital and personalized customer journey – from enrollment, to availment, up to after-sales 

 2. Who can avail? 

eSALAD is only available to employees whose companies are eSALAD-accredited. 

 3. Who is eligible to avail of SALAD? 

  • At least 21 years old, and must not be more than 60 years old upon loan maturity 
  • An employee of eSALAD-accredited companies 
  • Filipino/Foreigners/Expats provided term of loan will be co-terminus with contract and/or period of visa’s validity 
  • Regular employee with at least 6 months employment tenure with current employer 
  • Must be within the required salary income 

BPO: at least Php 10,000 average Net Monthly Income (NMI) 

Non BPO: at least Php 7,000 average Net Monthly Income (NMI) 

4. How much can I avail of with eSALAD?

You can avail of an amount of PhP 10,000 up to PhP 2 million in eSALAD. The maximum loanable amount offer depends on your payroll salary credits.  

Your assigned credit limit will be given based on your computed net average salary credits for the past 6 months. 

 5. What does ‘assigned credit limit’ mean? 

The assigned credit limit means the amount you can avail of at any time with eSALAD. 

6. Will the assigned credit limit vary from one employee to the other? 

Yes. Your assigned credit limit varies depending on the average net salary credited to your payroll account for the last 6 months. 

7.What are the available loan terms?

You may specify the number of installments you want to repay the loan for a maximum of thirty-six (36) months*. Since you are an account holder of SBC, your monthly amortization will be debited every pay day, which would be twice (2x) a month. 

*Maximum loan term varies per accredited company. 

8. How can I pay my loan amortization?

Your loan amortization will be automatically deducted from your SBC payroll account every due date. 

9. How do I know my payment due date?

Your payment due date is based on your payroll cut-off dates. The amortization will be automatically debited from your payroll account salary credits. 

10. When will my first amortization start? When is my due date?

Your first due date is the immediate payroll date after your availment. However, if you avail five (5) days before your payroll date, your first due date will be the succeeding payroll date. 

11. What are the fees and charges?

Processing Fee  Payroll Client: Deducted upfront upon availment. One time deduction depending on the agreed AOR per individual level. 
Late Payment Fee  Payroll Client: P125.00 for every missed payment. P250.00 per month for matured loan. 
Processing Fee for Pre-Payment/Pre-Termination of Loan  5% of the total outstanding balance. Waived for resigned employees. 
Notarial Fee  PhP300 for loans more than PhP500K 
Documentary Stamps  PhP1.50 for every PhP200 for loan exceeding PhP250,000 
Other Incidental Fees  Case to case basis 

 

12. How do I register my mobile number for my SALAD application?

You must accurately indicate your active personal mobile phone number during your application.  

Important Note: Sharing of mobile phone numbers is not allowed, and any deviation/discrepancy on mobile numbers may cause delays in processing. 

 13. How do I update my mobile number? 

Please call the SBF Customer Service Hotline at (+632) 8887-9188. 

14. How do I avail of Salary Advance once I am enrolled? 

You may avail by texting the following syntax: 

ESALAD [space] AMOUNT [space] No. of desired deductions, and send to 225657721 

Example: 

eSALAD 60000 12 (availment of 60,000 payable in 12 months loan term) 

Supported SIM Card for eSALAD enrollment and availment: 

Globe: Globe, Touch Mobile (TM) 

Smart: Smart, Smart Buddy, Talk and Text (TNT), Sun Cellular 

Others: Dito Sim, Gomo Sim 

 15. How can I get my approved loan? 

Your loan proceeds will be credited automatically to your payroll account and an SMS confirmation will be sent to your registered number upon successful credit. 

16. Will I be charged for my SMS requests?

All SMS requests and confirmation with correct format are FREE for Globe and Smart*

*Applicable to SBC payroll clients only 

17. How will I know if my SMS availment is approved?

After sending an SMS availment request, you will receive a reply from 225657721 indicating the approval of your request*.
 

*Applicable to SBC payroll clients only 

 

18. Were there any cases where SMS availments were disapproved? 

Yes. SMS will be disapproved or rejected if: 

-Mobile number is not registered
-SMS format is incorrect
-Company agreement is terminated
-Requested amount exceeded the limit of the customer’s credit line
-Customer has an existing loan availment
-With gap in salary credits within 6 months
-Customer has resigned from the company 

19. I sent my SMS syntax request correctly but did not get any reply. What should I do?

You may call SBF Customer Hotline at (+632) 8887-9188 for further assistance. You may report the incident by indicating the following details:  

-Keyword sent
-Date of SMS
-Time of SMS
-Mobile Number or; 

-Simply provide the screenshot of the message 

 20. What if I have 2 mobile numbers, can I use both to avail of SALAD? 

No. Our SALAD system will only link you to one (1) mobile number. 

 21. What happens if my salary is insufficient to cover for my amortization? 

If your salary is insufficient for the amortization amount, the payment will be considered “Missed” amortization. Unpaid amortization will be collected on the next payroll date on top of the amount due for the current cut-off PLUS an additional late payment charge. 

22. I missed my amortization last payroll; can I pay over the counter?

Yes. You can make an over the counter (OTC) payment in any Security Bank Branch near you. 

23. Do I get a discount or a waiver of charges if I miss my loan payment?

No. Our late payment charges are fixed. 

24. How will I know if I have missed payments?

Our SBF Collections Team will coordinate with you via phone, SMS, letter, and e-mail or through your HR Representative. 

25. I paid 100% of my loan, when can I re-avail?

Please allow three (3) banking days after your last payment due date before re-availing of eSALAD. 

26. How can I re-avail?

Re-availment process is similar to the process of your first availment. You can simply text: 

ESALAD [space] AMOUNT [space] No. of desired deductions, and send to 225657721 

Example:
ESALAD 60000 12 (availment of 60,000 payable in 12 months loan term) 

 

27. Where can I call if I want to ask for further questions about Salary Advance?

You may call our SBF Customer Service Hotline at (+632) 8887-9188 for further assistance. 

28. I am no longer connected to my employer / I don’t have payroll credits to my account for specific salary dates, how can I pay my amortization?

You may settle your loan at any Security Bank branch bills payment facility or through our accredited payment channels (Security Bank Online App, CVM Pawnshop, Gaisano Malls, and 7-eleven). Put SB Finance as biller, and use your loan number as reference. 

29. I cannot receive SMS notifications from SB Finance, what should I do?

You may call your existing telco provider, and request to activate your Value Added Service (VAS) to receive SMS offers from SB Finance. You also have the option to change the mobile number enrolled under your eSALAD account by calling our Customer Service Hotline at (+632) 8887-9188. 

30. How is my amortization deducted from my payroll?

The amount due will be put on hold 2 banking days before the declared payout schedule. This means that available funds equivalent to but not more than the amount due will already be put on hold and cannot be withdrawn from the account. But, if your due date falls on a Wednesday, the holding period will start as early as Saturday. 

Due Date  Hold Date 
Dec 1, 2023 – Friday  Nov 29, 2023 – Wednesday 
Dec 6, 2023 – Wednesday  Dec 2, 2023 – Saturday 

Corporate Salary Loan FAQs

  1. What is Corporate Salary Loan (CSL)?
    CSL is a clean loan facility offered to regular employees of SB Finance’s accredited companies.
  2. Who can avail?
    CSL can be availed by all regular employees of a company that has been accredited by SB Finance.
  3. Who is eligible to avail of CSL?

Regular employees of an accredited company will be considered eligible to avail of CSL if he/she meets the following criteria: 

  • At least 21 years old and must not be more than 60 years old upon loan maturity 
  •  Filipino / Foreigners/Expats provided term of loan will be co-terminus with contract and/or period of visa’s validity. 
  • Regular employee with at least 1-year employment tenure with current employer. 
  • Income requirement based on gross monthly income: PhP8,000 
  1. How much can I avail in CSL?
    You can avail a minimum amount of PhP10,000 up to PhP2 million. Availment of the maximum loanable amount will depend on your income capacity based on your latest 1 month pay slip.
  2. What are the available loan terms?
    Options are 6, 12, 18, 24, and 36 months.
  3. How can I pay my loan amortization?
    Paying your loan amortization will be through automatic salary deduction.
  4. How do I know my payment due date and 1st amortization due date?
    Your payment due date is based on the remittance due date set by your employer. Your first due date will commence after 30 days or depending on the cut-off date of the loan availment with confirmation from your HR. You will know your amortization schedule once the loan has been booked or released.
  5. What are the fees and charges?
  •         Processing Fee: PhP500 for PhP500k loans
    •        Late Payment Fee: 3% of past due amount or PHP500, whichever is higher
    •        Closure Handling Fee: 5% of outstanding balance; waived for resigned employees
    •        Notarial Fee: PhP300 for loans greater than PhP500k
    •        Documentary Stamps: PhP1.50 for every PhP200 for >250k loans 
  1. How do I avail of CSL?

You can avail of CSL by following these easy steps

Step 1: Get the online portal link and company code from your HR representative or during the employee orientation program in your company.
Step 2: Click apply, and encode your company code prior loan application.
Step 3: Complete the loan application basic information details, and upload the required documents: 

  • Latest 1 month pay slip 
  • Photocopy of company ID 
  • Photocopy of government ID 

Step 4: Encode your desired loan amount and loan term.
Step 5: Encode your personal bank account for the crediting of the loan proceeds via PESOnet.
Step 6: Submit your application.
Step 7: Make sure to copy your loan reference number to monitor the status of your application. 

  1. How will I know if my loan application is approved?
    You can check or monitor your loan application status in the online portal link by clicking the “check status” tab.
  2. Were there any cases where loan application was disapproved?
    Yes. Loan applications can be declined or rejected depending on the credit checking and loan exposure of the employee-borrower.
  3. What happens if my salary is insufficient to cover for my monthly amortization?
    If your net pay is insufficient to cover the amortization due for the month, unpaid amortization will be collected on the next month due date on top of the amortization due for the month, plus an additional late payment fee of 3% or PhP500, whichever is higher.
  4. I missed my amortization; can I pay over the counter?
    Yes. You can make an over-the-counter (OTC) payment in any Security Bank branch near you. After your payment via OTC, coordinate with your HR representative, and forward your proof of payment.
  5. Do I get a discount or a waiver of charges if I missed my loan payment?
    No. Late payment fee is fixed.
  6. How will I know if I have missed my payment?
    Our SBF Collections Team will coordinate with you via phone, SMS, letter, and e-mail, or through your HR Representative.
  7. I paid 100% of my loan, when can I re-avail?
    Loan re-availment is allowed after your company has remitted your last amortization due.
  8. How can I re-avail?

Loan re-availment has the same process with the new CSL application

Step 1: Get the online portal link and company code from your HR representative or during the employee orientation program in your company.
Step 2: Click apply, and encode your company code prior to loan application.
Step 3: Complete the loan application basic information details, and upload the required documents: 

  • Latest 1 month payslip 
  • Photocopy of company ID 
  • Photocopy of government ID 

Step 4: Encode your desired loan amount and loan term.
Step 5: Encode your personal bank account for the crediting of loan proceeds via PESONet.
Step 6: Submit your application.
Step 7: Make sure to copy your loan reference number to monitor the status of your application. 

  1. Can I avail of the new loan upon reaching 50% payment?
    Yes, for eligible clients. Loan top-up is allowed upon reaching 50% payment provided that you have no record of missed payments or delinquency. The new loan application process is the same via online portal. You may call our SBF Customer Service Hotline at (+632) 8887-9188 to check if you’re eligible for a loan top-up.
  2. Where can I call if I want to ask further questions about CSL?
    You may e-mail or call the assigned account officer handling the corporate salary loan in your company, or you may coordinate with your HR representative for assistance.

 

Scroll to Top