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Frequently Asked Questions

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  1. What changes will be implemented for Salary Advance (SALAD)?
    SALAD is now being managed by SB Finance (SBF), an affiliate of Security Bank Corporation (SBC) – engaged in the business of extending credit facilities to consumers, beginning June 21, 2022. With this move, SALAD will now be called “eSALAD”.
  2. Who is SB Finance?
    SB Finance Company, Inc. (SBF) is an affiliate of Security Bank Corporation (SBC), engaged in the business of extending credit facilities to consumers in the mass market segment. SBF is backed by top major institutions in the fastest growing region – Philippines’ Security Bank, Japan’s MUFG, and Thailand’s Bank of Ayudyha.
  3. What is eSALAD?
    eSALAD is an end-to-end digital lending platform which provides easy-operation, safe, affordable, no collateral loan installment service that will support and help your financial needs.
  4. What is new with eSALAD?
    Please visit https://bit.ly/fullproductfaqs to know more about the full product features and FAQs.
  5. Can we still apply for SALAD loan under SBC?
    No. SALAD facility is no longer available in SBC. It is now being managed by SBF under a new product name called “eSALAD”.
  6. What will happen with our existing SALAD loan under SBC?
    Your existing SALAD loan under SBC will still be collected every cut off until your loan maturity. Upon full payment, you can re-avail under SBF.
  7. Do I need to enroll in eSALAD?
    No. if you are an existing SBC SALAD Clients as of June 21, we will automatically transfer your existing enrolment from SBC to SBF provided you have accepted the new Terms and Conditions of SBF.
  8. How can I accept the new Terms and Conditions of eSALAD?
    • STEP 1: Visit https://bit.ly/esalad_terms
    • STEP 2: Input the reference number sent to your enrolled mobile number
    • STEP 3: Input the last 5 digits of your payroll account number
    • STEP 4: Click “AGREE” on the new SBF Terms and Conditions and Privacy Policy
  9. After I accept the new Terms and Conditions of eSALAD, can I immediately apply for loan?
    No. SBF eSALAD will send you an SMS notification with approved credit limit and loan availment instructions as soon as you are qualified to avail the new eSALAD facility.
  10. How would I know if I am qualified for eSALAD?
    All existing clients that accepted the Terms and Conditions of SBF and have no outstanding Salary Advance Loan with SBC can avail eSALAD under SBF. An SMS notification shall be sent to client’s registered mobile number with instruction on how you can avail the loan.
    Note: Other SBF eligibility requirements shall apply.
  11. I have an existing loan with SBC SALAD, can I immediately request for eSALAD loan under SBF?
    You need to finish your SALAD loan with SBC before you can re-avail under SBF. You will receive SMS notification as soon as you can avail the new and improved eSALAD facility managed by SBF.
  12. I’m not an existing SBC SALAD Clients before, how can I enroll in eSALAD now?
    You can submit loan application via this link https://bit.ly/salad-application and input the unique company code assigned to your company. You can ask your HR to inquire about your company code or call SBF Hotline at (+632) 8887-9188.
  13. I have already submitted my enrolment application for eSALAD, how will I know the status?
    You will receive an SMS notification once your enrolment application has been approved. TAT for enrolment is 5-7 banking days.
  14. Whom should I contact if I have other inquiries?
    For inquiries and concerns, contact SBF Customer Hotline at (+632) 8887-9188.

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